Data we collect
Identity and contact data: full name, mobile number, email address, date of birth, state and city.
Financial and employment data: employment type, employer or business name, monthly income, requested loan amount and preferred tenure.
Verification data collected at a later stage by the lending partner: PAN, officially valid KYC documents, bank statements and bank account details.
Technical data: IP address, browser type, device information and pages visited, used for security and to prevent fraudulent submissions.
Why we collect it
To assess which lending partners your profile may be eligible with, and to transmit your application to the partners you consent to.
To verify your identity and prevent fraudulent or duplicate applications.
To contact you about your application status and to provide customer support.
To comply with our legal, regulatory and record-keeping obligations.
Who we share it with
Lending partners: only those you have consented to, and only the data needed to assess your application.
Credit information companies: PAN and identity details, so the lender can obtain your credit report with your consent.
Service providers: KYC, e-sign, penny-drop verification and SMS or email delivery vendors, bound by contractual confidentiality obligations.
Authorities: where disclosure is required by law, regulation or a valid order.
We do not sell your personal data, and we do not share it with unrelated third-party marketers.
How long we keep it
Applications that are not converted are retained for 24 months, after which they are deleted or anonymised.
Where a loan is disbursed, records are retained for the period the lending partner and applicable law require, typically eight years from loan closure.
How we protect it
Data is encrypted in transit using TLS and at rest using AES-256. Access is role-based, logged and restricted to staff who need it.
We collect KYC and bank details only through secure links on this website. Our staff will never ask you to send documents, OTPs, PINs or passwords over WhatsApp, SMS, email or a phone call.
Your rights
You may request access to the data we hold about you, ask us to correct it, withdraw your consent, or ask us to delete it where we are not required by law to retain it.
To exercise any of these rights, write to support@easycarefinance.in from your registered email address. We respond within 30 days.
Withdrawing consent after an application has been shared with a lending partner does not automatically withdraw it from that partner's records; you must also contact the lender directly.